Contact Us At Premier Health

We value your feedback and use it to make immediate and long-term improvements. To contact the Premier Health Corporate Offices with non-medical questions, comments, or suggestions, please use the Online Contact Form below. 

A representative from the Premier Health Corporate Offices will respond to your message via email within five business days.

For Medical Questions

We cannot diagnose or treat a medical condition or injury by email. We encourage you to contact your primary care physician with medical questions. If this is an emergency, go to your local emergency room or call 911.

You can schedule an appointment with Premier Physician Network’s primary care providers online or by calling (855) PREMIER (773-6437).

For Compliments Or Complaints About Your Care

We are not able to provide medical advice or information about patient care through this website. If you have a compliment, complaint, or suggestion about patient care, please contact our patient experience team at the following locations:

For Premier Physician Network patient care concerns or compliments, please contact the office manager for that provider. To find contact information for the office manager, choose the practice from the linked list and select Contact Us for the specific practice. 

Frequently Asked Questions

Medical Records

Information on how to request a copy of your medical records for care received at a Premier Health hospital can be found here.

You can access your medical records 24/7 using your MyChart account.

Or use our convenient portal to request records from any Premier Physician Network office.

Additional information on how to request a copy of your medical records from a Premier Physician Network practice or provider can be found here. 

If you would like copies of your medical records to be sent to a new provider, please print PPN Medical Release, complete all fields on the form, and fax the completed form to PPN Medical Records at (937) 429-4575(937) 429-4575.

Billing Questions

Find frequently asked billing questions online.

If you have a question about your bill, please contact MedAssist at (937) 203-4886(937) 203-4886 or toll free at (888) 566-4856(888) 566-4856, Monday-Thursday, 8 a.m. - 8 p.m., and Friday, 8 a.m. - 6 p.m.

Premier Health offers additional assistance for patients with limited resources and insufficient insurance coverage. Find more information here.

COVID-19 Questions

If you received your COVID-19 vaccination from Premier Health, getting your proof of vaccination is simple. The fastest way to get this information is by using your Premier Health MyChart account. Using your MyChart account means you do not need to fill out any paperwork before gaining access to your vaccine record.

Follow these simple steps to view your COVID-19 vaccination record in MyChart.

  1. Log into your MyChart account.
  2. Click the circular menu icon.
  3. In the menu under My Record, click COVID-19.
  4. Click the down arrow next to the green "COVID-19 vaccination complete" text. This will show you a record of any COVID-19 vaccination(s) you received from a Premier Health vaccination clinic.

We now offer a QR code option for sharing your vaccination records. Within your COVID-19 vaccination record, select the green button labeled “QR codes.” This will supply a QR code that can be scanned at participating locations to share your COVID-19 information.

If you would like to print your COVID-19 vaccination record, please use the website version of MyChart. Follow the instructions above. Once you see your vaccine information, click the printer icon at the top right of your screen. Printing may not be possible from a mobile device.

The fastest way to view your COVID-19 vaccination record is through a Premier Health MyChart account. Register for a new account.

If you want a copy of your vaccine record without using MyChart, you will first need to complete an Authorization for Release of Medical Information form. Visit our medical records section for more information. On the form, please specify “COVID-19 vaccine record” as the purpose of your request. It may take up to 30 days after your signed form is received for you to receive your vaccination record.

Your result is available through CompuNet’s patient portal, My Labs Now™, powered by Luminate Health. To set up a My Labs Now account or access your result:

  • Go to the CompuNet home page and click on the MyLabsNow graphic, or
  • Text “MYLABS” to 66349 to sign up and access your result

Important: When you sign up for My Labs Now, please make sure your name exactly matches the name on your test order. 

If you have trouble logging in or setting up your account, please contact Luminate Health at help@luminatehealth.com or call 1-855-569-5227, option 2. Please be sure to include this information: First and last name, date of birth, testing date, location of lab and testing location (example: CompuNet – OnMain Dayton) .

Find frequently asked COVID-19 vaccine questions, including how to reschedule your vaccine appointment. 

Human Resources

uConfirm provides proof of employment and income for current and former employees of Premier Health. Any lenders, pre-employment screening firms, property managers, or social service/government agencies who may need verification of employment may visit uConfirm.com. If wage information is needed, the employee or former employee must sign an authorization form provided by uConfirm.   

This service is provided at no cost to employees, former employees, or Premier Health.

If you are a current employee and have a question for Human Resources, please submit it through the Employee Service Center.  

Previous employees of Premier Health may submit retirement questions to Retirement@PremierHealth.com.  

Please contact the Human Resources Department at the Premier Health facility at which you are trying to apply:

If you’ve already applied for a position, sign into our system to check the status of your application. 

For information on how to apply for our Advance Practice Provider Student Clinical Placement Program, visit this page.

Current employees please submit via Employee Service Center.

Former employees please email your new address to PHPPayRoll@PremierHealth.com.

MyChart®

If you already have a Premier Health MyChart account established and are having trouble accessing your account, please call MyChart Technical Support at (866) 668-0592(866) 668-0592.

Registering for Premier Health MyChart® is easy. Request a MyChart activation code during your next appointment with a Premier Physician Network health care provider or at a Premier Health facility. You can also request an activation code by calling your provider’s office or by going to the MyChart login page.

Use your activation code to activate your account from a computer or smart device of your choice. Simply go to the MyChart activation page, enter the code, and get started.

If you don’t already have a Premier Physician Network provider, find one near you using the Find a Doctor search tool.

Contact Us

We want it to be easy for you to communicate with us. We value and use your feedback to make immediate and long-term improvements. Click the links below to find contact information for our locations: 

Contact Us Form

Contact us confidentially through our online form below for non-medical questions, comments, compliments, complaints, or suggestions. Our goal is to respond to your message via email from the Premier Health Corporate Offices within five business days.

We are not able to provide medical advice or information about patient care through this website. If you have a concern about patient care, please contact our Patient Experience Department. We cannot diagnose or treat a medical condition or injury by email. We encourage you to contact your primary care physician with medical questions. If this is an emergency, go to your local emergency room or call 911.

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