- Who do I contact if I have further questions?
- Why do I have to have an Internet email address to use MyChart?
- How is MyChart secure?
- How can I update my telephone number in MyChart?
- How do I ask billing questions through MyChart?
- Who sees my request for an appointment or an appointment cancellation?
- My Preventive Care recommendations don't seem right to me, what do I need to do?
- I had a test a week ago but I don't see the results. Why?
- Can I view a family member's health record in MyChart?
- Is there a fee to use MyChart?
- Why is the "Last Done" date on my Preventive Care procedure Incorrect?
- What is MyChart, and how does its use benefit older adults?
- What information should I provide for a prescription renewal?
- Is my access code my user ID?
- Why don't all my health issues show up in my MyChart record?
- If I send a message to my doctor or nurse, when can I expect a reply?
- How do I download a portable copy of my health summary?
- Where can I update my personal information (e.g., home address, email or change my password)?
- How can I update my address in MyChart?
- What is the security question used for?
