CompuNet Lab Orders Affected by New Anthem Filing Deadline

Premier Pulse September 2019 Sep 26, 2019

Anthem recently informed CompuNet Clinical Laboratories that it is reducing its filing deadline from 180 days to 90 days beginning Oct. 1, 2019. This is effective for all commercial and Medicare Advantage claims submitted on or after Oct. 1, and will also affect other professional and ancillary providers.

Because the decreased filing deadline will affect the lab’s billing processes, physician offices might experience an increase in the number of calls from CompuNet Billing to obtain missing lab order information.

The following information is required with each lab order so CompuNet can properly bill insurance:

Patient name (must match patient’s insurance card)
Patient address
Patient date of birth
Patient gender
Insured ID number
Ordering physician
Diagnosis code

By providing the required information at the time of the lab order, CompuNet can successfully bill payers. Additionally, the number of phone calls to providers’ offices will be reduced, thus minimizing disruption to offices’ workflow.

Back to the September 2019 issue of Premier Pulse