Nemadji Information Security Incident

We would like to make you aware of a recent information security incident involving one of our business associates, Nemadji Research Corporation (Nemadji). Nemadji provides patient eligibility and billing services to Premier Health. The incident occurred in late March when a Nemadji employee fell victim to a phishing email scam. Nemadji notified us of the phishing email scam in May but was unaware of any access to personal information at that time.

Nemadji notified us in early June that an information security incident occurred. The compromised email account contained personal information that might have been accessible as a result of the incident. This personal information belonged to about 2,400 of our patients, including some employees, at Miami Valley Hospital, Atrium Medical Center, Upper Valley Medical Center, and the former Good Samaritan Hospital. To date, Nemadji has not made us aware of any actual or attempted misuse of the compromised information.

The company has taken steps to remedy the matter and to ensure that it does not happen again. Although Nemadji is unaware of any actual or attempted misuse of information as a result of the incident, Nemadji is offering potentially affected individuals access to credit monitoring and identity protection services at no cost to them.

Phishing is the use of an electronic communication to attempt to trick someone into providing sensitive information, or clicking on a link or opening a file that introduces malware. We cannot emphasize enough the need to be vigilant when using company email or computers.

Back to the July 2019 issue of Premier Pulse