Medical Records Frequently Asked Questions

We have answered some frequently asked questions about hospital medical records. If you cannot find the answer to your question here, feel free to contact us.

How do I request a copy of my medical record?

You will need to submit your request in writing. You may use an Authorization for Release of Medical Information/Patient Access Form. This gives us your permission to copy your medical record, or parts of your record, and forward it to another person or organization. Visit the Requesting a Copy page for more information.

When will I receive a copy of the medical record?

Copies are processed up to 30 days from the date the request is received (based on a completed medical record). If you come to the Medical Records/Health Information Management Services Department pick up your copy, please bring a photo ID.

How do I get a copy of my child's medical record?

You can request a copy if your child is age 17 or younger. Individuals age 18 and older must authorize the release of their own medical record. To obtain a copy, complete and submit an Authorization for Release of Medical Information/Patient Access Form. Visit the Requesting a Copy page for more information.

Can I get a copy of my living relative's medical record?

If your relative is unable to sign the Authorization for Release of Medical Information/Patient Access Form, his or her power of attorney can request the copy. Legal documentation must be provided by the individual who is serving as power of attorney. The power of attorney must specify access to medical records.

I was born at a Premier Health hospital. Can I get a copy of my birth certificate from you?

Birth certificates are available from the appropriate counties’ bureau of vital statistics.

How do I get a copy of my deceased relative's medical record?

Only the representative of the estate of a deceased patient may request a copy of the medical record. You must provide copies of the death certificate and the representative of estate legal documents.

I was adopted and am trying to obtain medical information about my birth parent who had been a patient at a Premier Health hospital.

Without written authorization from the birth parent, information about the birth parent cannot be released.