Virtual Urgent Care

Premier Health's telehealth capabilities enable you to get the care you need, wherever and whenever you need it, whether you’re in our hospitals, the office of your Premier Physician Network provider, your home or workplace, or many Southwest Ohio community hospitals or skilled nursing facilities. 

Virtual Urgent Care combines the ultimate convenience of virtual services with care from the Premier Health Urgent Care providers you know and trust at our physical locations.

• Connect to your appointment via smartphone, tablet, or computer
• 9 a.m. to 9 p.m.
• $35* due during electronic registration process
• Tips for a great virtual visit

*Coverage details vary based on insurance plan.

About Virtual Urgent Care

You never know when you or a loved one will need care for illness or injury. That’s why Premier Health offers Virtual Urgent Care from 9 a.m. to 9 p.m., in addition to care in our Premier Health Urgent Care centers. Virtual Urgent Care combines the ultimate convenience of virtual care, whenever you need it, with care from the Premier Health Urgent Care providers you know and trust at our physical locations.

For virtual urgent care you never need an appointment, and connecting is as easy as using your smartphone, tablet, or computer. $35 will be due during the electronic registration process.  Coverage details vary based on insurance plan. We accept only credit cards and bank/ATM cards. Virtual visits are available daily from 9 a.m. to 9 p.m.

Our Premier Health Urgent Care provider will ask you questions about your symptoms and recommend steps you can take, or refer you for in-person diagnosis and treatment. Common conditions our provider can help you with include:

• Cough
• Back pain
• Sore throat
• Poison ivy
• Sinus
• Headache
• Asthma
• Rash
• Nausea
• Pink eye

Your Premier Health primary care provider (PCP) can easily access the summary of your visit through our electronic medical records system.

Always, for medical emergencies that need immediate attention, call 911 or go to your nearest emergency department.

Getting Started Is Fast And Easy

Virtual Urgent Care is secure and HIPAA-compliant. You can choose virtual urgent care even if you’re not connected to a physician or provider. No apps or special software needs to be downloaded, and no lengthy registration process is required.

To get started, you will need to access your MyChart account. If you do not have an account, one can be created.
Premier Health MyChart® is an electronic health record that offers you personalized and secure on-line access to portions of your medical records. This free service enables you to securely log in from any computer or smart device, any time.

You may want to check in a few minutes early, especially for your first virtual urgent care visit, because you’ll be asked to do a few easy things to set up before your appointment begins.

Tips For a Great Virtual Visit

• You will need to use a PC or Mac computer with one of these browsers: Chrome, Firefox, Safari, or Microsoft Edge.
• Or, you can also use one of these smart phones/browsers: Apple with iOS Safari browser, or Android with Chrome browser.
• You will also need your device to have a camera and microphone for your virtual visit.
• Before checking in, please make sure you have strong WIFI, and you may want to close other programs.

We hope you enjoy your virtual urgent care visit with a Premier Health Urgent Care provider.